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MSF ordered to leave Libya within one month
我们是谁
一个国际独立医疗人道救援组织
无国界医生(法语名是 Médecins Sans Frontières,英语名是Doctors Without Borders ,缩写是MSF) 为受武装冲突、疫病、灾难影响或被排拒于医疗护理之外的人们提供医疗援助。我们的团队由数以万计的专业人士组成,他们在健康和医疗保健、后勤、行政、通信、技术行业工作——他们因我们的章程而集结,为有需要的人提供援助。我们的行动遵循医疗道德以及不偏不倚、独立和中立的原则。我们是自治、会员制的非营利组织。
无国界医生于 1971 年由一群记者和医生在巴黎创立。今天,我们发展为一个 67,000 人参与的全球运动。
健康促进员艾莎·B(Aisha B.)陪同 80 岁的艾莎·G(Aisha G.)前往乍得东部阿德雷过渡营的无国界医生诊所。2024 年 7 月。
无国界医生章程
全体成员同意遵守以下原则:
无国界医生不分种族、宗教、信仰和政治立场,为身处困境的人们,以及天灾人祸和武装冲突的受害者提供援助。
无国界医生遵循国际医疗守则,坚持人道援助的权利,恪守中立和不偏不倚的立场,并要求其在行动中不受任何阻挠。
全体成员严格遵守其职业规范,并且完全独立于任何政治、经济和宗教势力之外。
作为志愿者,全体成员深谙执行组织的使命所面临的风险和困难,并且不会要求组织向其本人或受益人作出超乎组织所能提供的赔偿。
Our actions are guided by medical ethics
MSF’s actions are first and foremost medical. Our guiding aim is to provide the best quality of care possible – wherever we work – and to act always in the best interest of people and patients: to respect their confidentiality, their right to make their own decisions, and above all, to do them no harm. When medical assistance alone is not enough, we may provide shelter, water and sanitation, food, or other services.
工作原则
我们提供的援助只建基于人们的需求。他们来自哪里,有何信仰政治倾向并不重要。我们优先处理最严重和危在旦夕的人。
我们基于我们对医疗需求的评估决定提供何种援助,无关政治、经济或宗教利益。我们的独立性植根于我们的资金来源:当中98% 来自私人捐款者的小额捐赠。我们致力不受约束地评估需求和前往社区,并直接提供援助。
我们在武装冲突中不偏袒任何一方,也不支持交战各方的意图。有时,我们未能身处冲突各方的控制地区,原因可能是因为我们被禁止进入、局势不稳,或,或人们的主要需求已经获得适切援助。
“我们不确定言语是否总能挽救生命,但我们知道沉默肯定可以杀人。”无国界医生前主席奥宾斯基医生(Dr James Orbinski)在诺贝尔和平奖获奖感言中概述了我们见证发声的原则,即当我们想让“被遗忘”的危机呈现在人们面前,或看到正在发生的事情伤害了我们尝试援助的人时,我们会公开发声。这可能意味着批评一些持续侵犯行为或实施有害政策的政府、公司或其他组织。
Read our latest communications
我们致力让我们的工作和资金运用尽可能公开和透明。我们不断反思我们工作的成败,以确保我们提供护理的效用、质量和效率不断改进。我们公开对自己的工作和不足负责,并明确我们面临的挑战。
MSF transparency and accountability我们是一项全球运动,员工来自 160 多个国家/地区
我们的优势在于我们的团队,从医疗、后勤到行政人员。 2024 年,我们在项目当地聘请了 60,000 名员工 ,还有数千名员工远赴海外参与前线工作。
我们不认为资源有限的国家就该忍受不合标准的医疗服务。我们努力为患者提供高质量的护理,并倡导负担得起的优质药物。
我们仰赖全球超过 710 万个人捐助者的慷慨支持。我们 98% 的资金来自私人捐款,使我们能够迅速行动拯救生命。
致力实现更多元、平等和共融
我们在全球163个国家招募了超过67,000名员工,并在全球 70 多个国家开展救援工作。因此,我们明了多元化、公平和共融关乎我们能否成功践行医疗人道使命。我们正通过挑战运营结构、为当地员工创造更多机会、重新评估薪酬和福利政策等措施,在组织上下推行改变,以更充分反映如此优良的多元特质,并建立一支全球工作团队。
Learn more
我们的历史
The MSF movement
无国界医生的成立
从一群医生到一场国际运动:无国界医生运动在过去 50 多年里是如何发展的?通过动画电影《从前,有一场“无国界医生全球运动”》了解无国界医生的创建以及我们历史上的重要篇章。
无国界医生(MSF) 于 1971 年 12 月在尼日利亚比亚法拉(Biafra)爆发战争和饥荒后,由一群医生和记者在法国创立。他们的目标是建立一个专注于快速、有效和不偏不倚地提供独立紧急医疗援助的组织。
该组织成立时,包括 13 名创始医生和记者在内,团队共有 300 名志愿者,他们是医生、护士和其他工作人员。
无国界医生成立的理念是,无论性别、种族、宗教、信仰或政治派别,所有人都应该能够获得医疗护理,而且应对人们的医疗需求比尊重国界更重要。无国界医生的行动宗旨,在建立组织工作框架的章程里已有详述。
- 贝雷斯医生
- 贝尼耶
- 博雷尔
- 卡布罗尔医生
- 德尔古医生
- 伊曼纽尔医生
- 博斯维埃尔医生
- 伊卢
- 库什内医生
- 皮容医生
- 拉多曼医生
- 雷卡米耶医生
- 怀尔德医生
Staff Social Media Guidelines
Core Materials: Using Social Media
When used responsibly, social media can help us share our work. Use the three core materials listed below to guide your own personal social media use to avoid harming to yourself, your peers or the communities we serve.
- MSF's Social Media Guidelines poster (see below) outlines the main points of responsible social media use when using your personal accounts.
- MSF Behavioural Commitments detail the minimum behavioural standards (offline and online) expected of all staff.
- Staff handbooks/ office employee policies may also apply in your office that go beyond these guidelines. Ask your manager what rules are in place.
Download the Social Media 2025 guidelines in other languages, by visiting our SharePoint site:
Once you have reviewed the core materials above, take a look at best practices versus bad practices, and the additional resources below.
We recognise the importance of freedom of expression and the critical role of speaking out, especially in under-reported crises. These resources are designed to enhance your knowledge about responsible behaviour online to make sure you can speak out without causing harm to yourself or others.
The principles embedded in the MSF behavioural commitments directly intersect with your personal social media use. For instance, your commitment to respectful behaviour and non-discrimination extends to your online interactions, ensuring that your posts do not cause harm or contradict MSF's humanitarian values.
Similarly, your commitment to not take advantage of vulnerable people means you must exercise caution when sharing posts related to crisis-affected communities. We ask you not to take or share photographs of patients and/or vulnerable people on your personal accounts, and make sure your colleagues are comfortable with you taking and sharing their image by asking explicitly for their consent (more information on this below under additional resources).
Your adherence to these commitments, even in your personal online space, is crucial for maintaining the trust and credibility that support MSF's ability to operate effectively in challenging environments.
✅ Examples of Good Practice
➡️ Example: You reshare an official MSF comment on a humanitarian crisis, or share a link to an MSF article about our work in a specific region, without adding personal commentary that could be misinterpreted as an official statement.
✅ Why it is good practice: This helps disseminate accurate and comprehensive information about MSF's work and advocacy, supporting MSF’s mission without the risk of accidentally crossing a communications red line or misrepresenting a crisis.
➡️ Example: If you have written that you work for MSF in your profile information, you also add a disclaimer e.g. "the views expressed here are my own and do not necessarily reflect the official position of Médecins Sans Frontières/Doctors Without Borders."
✅ Why it is good practice: This disclaimer helps to maintain a clear distinction between your personal opinions and the official stance of MSF which is very important to prevent any confusion from the public, media or government officials who may otherwise confuse your posts as official MSF messages.
Maintaining a clear distinction between personal accounts and institutional accounts is also why we ask you to never use the MSF logo as your profile photo or header photo.
➡️ Example: You avoid posting photos or videos of patients and ensure the content you publish respects dignity and "does no harm."
This includes being mindful of backgrounds in photos that might reveal sensitive locations or information such as a medical form or confidential document.
You add appropriate context to any images you do share to prevent your post being misinterpreted.
✅ Why it is good practice: This directly aligns with MSF's ethical principles, medical confidentiality, and commitment to patient well-being. It ensures we prioritise the safety and dignity of the people MSF serves.
❌ Examples of Bad Practice
➡️ Example: You post on your private social media account about a specific medical case an MSF team has been working on, including details about a patient's condition or sensitive information about a project location.
"Just completed a blood transfusion on a 10 year old child with severe malaria at the Ministry of Health clinic in North region. It's heartbreaking to see how many kids here are suffering from severe malaria. The local health authorities are really struggling to cope."
❌ Why it is bad practice: This violates medical confidentiality and patient privacy, even without explicit names this child could be identified.
Medical confidentiality should always be paramount. MSF staff should never disclose medical and personal information; this is against medical and humanitarian ethics and will seriously erode trust in our medical mission.
➡️ Example: You are deployed to a highly conservative country and your pre-departure briefing includes information about dressing conservatively and notes that alcohol is prohibited in the country.
You leave your social media accounts public with your personal social media profile picture set to a photograph of you wearing speedos and drinking beer at the beach.
❌ Why it is bad practice: This photograph could be perceived as disrespectful or culturally insensitive. In extreme cases it could affect the acceptance of MSF teams, especially if you are in a position of authority, making it harder for MSF to operate effectively.
MSF's behavioural commitments emphasise behaving respectfully which includes respecting local customs and avoiding actions that could undermine the mission.
➡️ Example: You are deployed to a conflict zone but the area around the MSF guest house is a green zone and security rules allow you the freedom to go on a morning jog.
Every morning before work you log on to a running app and track your morning run. While you're there you also decide to log on to a dating app. You match with a member of the military and arrange to go on a date.
❌ Why it is bad practice: While dating apps and GPS tracking apps may not be viewed as social media, they are still online platforms where you're publicly posting information and they could pose a security risk to you and the mission.
Publicly sharing your GPS coordinates via running or other apps can give hostile actors a pattern of your movement and compromise the security of the MSF guesthouse.
Furthermore, communicating with a member of the military in a conflict zone on a dating platform could call into question MSF's neutrality which may pose a security risk.
Additional Tips
- Use unique passwords/enable two-factor authentication for all accounts
- Keep your software and devices updated
- Be wary of phishing scams and malicious links. Think before you click!
- Regularly back up your important data
- Switch off geo-localisation on devices, especially in conflict zones
- Check out and use privacy tools on social media
- Be aware that "disappearing content" can be saved and forwarded
- Be aware that your digital history may be reviewed by government or border officials when you travel
- Always check the source of information before sharing it, especially for emotional stories that ask you to hit share.
- False information spreads fast and causes harm. Remember, anything you post can circulate widely, even if deleted, and private/disappearing messages can be shared.
- Maintain a respectful tone online, and avoid inflammatory debates that could be baiting you in bad faith. Practice stepping back from conversations that you feel could become heated or misleading.
When taking or sharing photos in MSF contexts, always protect people’s dignity and privacy.
Do not share images of patients on personal accounts, and always ask colleagues for consent before posting. No image is worth risking someone’s safety or trust. If unsure, check with your communications team first.
For a more in-depth look at the ethics we ask contracted audiovisual experts to follow, see the Visual Storytelling Guidelines below, which detail the ethical considerations of visual content.
It is important that we protect our trademark to avoid any confusion about who MSF is and what we represent. This means protecting our organisation’s name and logo to distinguish MSF clearly from other individuals or organisations.
Please do not use the logo as your profile photo or header image on personal accounts, and be mindful of your behaviour if you are wearing the MSF logo, on a t-shirt or vest, as you are representing the organisation. It is vital we maintain trust in our humanitarian mission by protecting our trademark.
These guidelines have been created to help MSF staff understand how to use personal social media accounts responsibly.
For information on how to use social media for institutional purposes or if you have any additional questions, please contact the International Digital Engagement Team at [email protected].
For information on how to use social media for institutional purposes or if you have any additional questions, please contact the International Digital Engagement Team at [email protected].
South Sudan's cholera crisis is a symptom of deeper failures
يجب النأي بالمدنيين في الفاشر
Civilians must be spared in El Fasher
Remarks from MSF President at Gaza civil society tribunal
جمهورية الكونغو الديمقراطية: تفشي الكوليرا في أنحاء البلاد يثير قلقًا متزايدًا
الظروف المعيشية الصعبة في غزة تلقي بظلالها على صحة السكان رغم وقف إطلاق النار
People's health is direly impacted by poor living conditions in Gaza despite ceasefire
أطباء بلا حدود تستأنف أنشطتها في مدينة غزة
MSF has resumed activities in Gaza City
Cholera epidemic in Democratic Republic of Congo is increasingly worrying
أطباء بلا حدود تدعو إلى الإفراج الفوري عن زميلنا المعتقل
MSF calls for the immediate release of our detained colleague
رسالة تستحث إنسانية قادة العالم من الرئيس الدولي لأطباء بلا حدود
A letter appealing to world leaders' humanity from MSF's International President
Comprehensive treatment for serious mental health conditions is possible in South Sudan
معظم البيوت تحولت لأنقاض في قرية بمسافر يطا
MSF announces permanent closure of our Turgeau emergency centre in Port-au-Prince
Majority of homes in Masafer Yatta community have been reduced to rubble
وقف إطلاق النار في غزة: يجب إدخال الإغاثة الإنسانية فورًا
Ceasefire in Gaza: Humanitarian aid must flow immediately
Mental health care cannot wait in Tigray
How we deliver medical humanitarian assistance
Everywhere we work, the circumstances are unique. Nonetheless, our programmes generally follow a common set of practices designed to make sure our resources and expertise are used to maximum effect.