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How we work

See what triggers an intervention and how supply and logistics allow our teams to respond quickly.

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Discover our governance and what it means to be an association. Find a quick visual guide to our offices around the world.

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Read through our annual financial and activity reports, and find out about where our funds come from and how they are spent.

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What we do

Médecins Sans Frontières brings medical humanitarian assistance to victims of conflict, natural disasters, epidemics or healthcare exclusion.

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Where we work

In more than 70 countries, Médecins Sans Frontières provides medical humanitarian assistance to save lives and ease the suffering of people in crisis situations.

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MSF Access

MSF Access pushes for access to, and the development of, life-saving and life-prolonging medicines, diagnostic tests and vaccines for people in our programmes and beyond.

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CRASH

Based in Paris, CRASH conducts and directs studies and analysis of MSF actions. They participate in internal training sessions and assessment missions in the field.

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UREPH

Based in Geneva, UREPH (or Research Unit) aims to improve the way MSF projects are implemented in the field and to participate in critical thinking on humanitarian and medical action.

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ARHP

Based in Barcelona, ARHP documents and reflects on the operational challenges and dilemmas faced by the MSF field teams.

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MSF Analysis

Based in Brussels, MSF Analysis intends to stimulate reflection and debate on humanitarian topics organised around the themes of migration, refugees, aid access, health policy and the environment in which aid operates.

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MSF Supply

This logistical and supply centre in Brussels provides storage of and delivers medical equipment, logistics and drugs for international purchases for MSF missions.

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MSF Logistique

This supply and logistics centre in Bordeaux, France, provides warehousing and delivery of medical equipment, logistics and drugs for international purchases for MSF missions.

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Amsterdam Procurement Unit

This logistical centre in Amsterdam purchases, tests, and stores equipment including vehicles, communications material, power supplies, water-processing facilities and nutritional supplements.

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Brazilian Medical Unit

BRAMU specialises in neglected tropical diseases, such as dengue and Chagas, and other infectious diseases. This medical unit is based in Rio de Janeiro, Brazil.

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MSF Medical Guidelines

Our medical guidelines are based on scientific data collected from MSF’s experiences, the World Health Organization (WHO), other renowned international medical institutions, and medical and scientific journals.

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Epicentre

Providing epidemiological expertise to underpin our operations, conducting research and training to support our goal of providing medical aid in areas where people are affected by conflict, epidemics, disasters, or excluded from health care.

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Evaluation Units

Evaluation Units have been established in Vienna, Stockholm, and Paris, assessing the potential and limitations of medical humanitarian action, thereby enhancing the effectiveness of our medical humanitarian work.

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LGBTQI+ Inclusion in Health Settings

MSF works with LGBTQI+ populations in many settings over the last 25-30 years. LGBTQI+ people face healthcare disparities with limited access to care and higher disease rates than the general population.

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LUXOR

The Luxembourg Operational Research (LuxOR) unit coordinates field research projects and operational research training, and provides support for documentation activities and routine data collection.

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MSF Academy for Healthcare

To upskill and provide training to locally-hired MSF staff in several countries, MSF has created the MSF Academy for Healthcare.

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Humanitarian Law

This Guide explains the terms, concepts, and rules of humanitarian law in accessible and reader-friendly alphabetical entries.

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MSF Paediatric Days

The MSF Paediatric Days is an event for paediatric field staff, policy makers and academia to exchange ideas, align efforts, inspire and share frontline research to advance urgent paediatric issues of direct concern for the humanitarian field.

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MSF Foundation

The MSF Foundation aims to create a fertile arena for logistics and medical knowledge-sharing to meet the needs of MSF and the humanitarian sector as a whole.

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DNDi

A collaborative, patients’ needs-driven, non-profit drug research and development organisation that is developing new treatments for neglected diseases, founded in 2003 by seven organisations from around the world.

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MSF Science Portal

Our digital portal dedicated to sharing the latest medical evidence from our humanitarian activities around the globe.

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Noma

Noma is a preventable and treatable neglected disease, but 90 per cent of people will die within the first two weeks of infection if they do not receive treatment.

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TIC

The TIC is aiming to change how MSF works to better meet the evolving needs of our patients.

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Telemedicine

MSF's telemedicine hub aims to overcome geographic barriers for equitable, accessible, and quality patient care.

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Sweden Innovation Unit

Launched in 2012, the MSF Sweden Innovation Unit deploys a human-centered approach for promoting a culture of innovation within MSF.

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Geo MSF

The GeoMSF platform is a dynamic one-stop-shop website for all of MSF's GIS related services and products. Access maps and applications through the catalogue, request geographical support, or produce a map on GeoMSF.

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Daniel Kuju, health promotion supervisor and Beatrice Johnson, community health educator visit semi-nomadic communities in Labarab, Greater Pibor Administrative Area to conduct health awareness sessions.
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Daniel Kuju, health promotion supervisor, and Beatrice Johnson, community health educator, visit semi-nomadic communities in Labarab, Greater Pibor administrative area to conduct health awareness sessions. South Sudan, February 2024.
© Manon Massiat/MSF

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الالتزامات السلوكية لمنظمة أطباء بلا حدود

تمت الموافقة عليها من قبل اللجنة التنفيذية الكاملة في يونيو/حزيران 2018

المقدمة

تعتبر منظمة أطباء بلا حدود نفسها جهة عمل وجمعية مسؤولة، ويعتمد هذا على السلوك المسؤول لأعضائها. هناك دور متبادل ومتكامل للموظف وصاحب العمل لمنع السلوك غير المقبول واكتشافه ومعالجته، ويجب على موظفي منظمة أطباء بلا حدود نشر الوسائل اللازمة لإعلام مرضاهم والأشخاص المستفيدين بشكل مباشر بالالتزامات السلوكية المذكورة أدناه.

يدرك جميع أعضاء فريق العمل في منظمة أطباء بلا حدود (الموظفون، بما في ذلك الموظفون الدوليون والمتطوعون والعمال اليوميون) والشركاء التشغيليون (بما في ذلك الاستشاريون والضيوف) الالتزامات الواردة أدناه ويلتزمون بها، ويدمجونها في سلوكهم المهني والشخصي. وإذا لم يكن الأمر كذلك، فإن منظمة أطباء بلا حدود توفر قنوات للإبلاغ على جميع مستويات المنظمة، وسوف يستتبع أي عدم امتثال العواقب الواجبة.

تعتبر هذه الالتزامات السلوكية بمثابة معيار سلوكي أدنى، وقد تنطبق قواعد أكثر تحديدًا على أعضاء طاقم عمل أطباء بلا حدود اعتمادًا على السياق الذي يعملون فيه ومجال نشاطهم.

الالتزامات السلوكية

  1. يجب على موظفي منظمة أطباء بلا حدود والشركاء التشغيليين التصرف باحترام وعدم التمييز بين المرضى أو الزملاء أو أفراد المجتمع المحلي على أساس العرق أو الآراء أو نمط الحياة أو الجنس أو التوجه الجنسي أو الخلفية الاجتماعية والاقتصادية أو الأصل أو الدين أو المعتقدات وغيرها من علامات الهوية.
     
  2. لا يجوز لموظفي منظمة أطباء بلا حدود والشركاء التشغيليين إساءة معاملة أي شخص جسديًا (أي العنف الجسدي أو الاعتداء الجنسي أو أشكال أخرى من الإساءة الجسدية) أو نفسيًا (مثل التنمر أو إساءة استخدام السلطة أو التحرش أو التمييز أو المحاباة).
     
  3. لا يجوز لأعضاء طاقم منظمة أطباء بلا حدود وشركائها التشغيليين، تحت أي ظرف من الظروف، قبول أي سلوك يستغل ضعف الآخرين، بأوسع معنى ممكن (الجنسي والاقتصادي والاجتماعي وما إلى ذلك). ويشمل ذلك تبادل السلع أو الفوائد أو الخدمات مقابل أفعال ذات طبيعة جنسية، بما في ذلك استخدام خدمات العاملين في مجال الجنس أثناء أدائهم لمهامهم.
     
  4. لا يجوز لموظفي منظمة أطباء بلا حدود والشركاء التشغيليين قبول إساءة معاملة الأطفال واستغلالهم والعنف ضدهم والانخراط في علاقات جنسية مع الأطفال1.
     
  5. لا يجوز لأعضاء فريق عمل أطباء بلا حدود والشركاء التشغيليين استغلال مناصبهم لتحقيق مكاسب شخصية. ويتعين على كل عضو استخدام موارد أطباء بلا حدود (بما في ذلك المباني والسلع والأموال والسمعة والصورة وما إلى ذلك) باحترام وعناية وبما يخدم مصالح المنظمة والمجتمعات التي تسعى إلى مساعدتها.

  • المادة 1 من اتفاقية الأمم المتحدة لحقوق الطفل، التي اعتمدت وعرضت للتوقيع والتصديق والانضمام بموجب قرار الجمعية العامة 44/25 المؤرخ 20 تشرين الثاني/نوفمبر 1989، ودخلت حيز النفاذ في 2 سبتمبر/أيلول 1990، وفقا للمادة 1: "لأغراض هذه الاتفاقية، يعنى الطفل كل إنسان لم يتجاوز الثامنة عشرة، ما لم يبلغ سن الرشد قبل ذلك بموجب القانون المنطبق عليه".

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On 17 February 2023, the 48 survivors, including 9 minors, finally touched the ground after a long and unnecessary journey to Ancona. We hope they will have the chance of accessing the healthcare, services and safety they deserve and need.
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يُتوقع من جميع موظفي أطباء بلا حدود الالتزام بالالتزامات السلوكية للمنظمة.
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MSF Behavioural Commitments

Approved by the Full ExCom in June 2018

Preamble

MSF considers itself a responsible employer and association, and this rests on the responsible behaviour of its members. There is a mutual and complementary role of the employee and the employer to prevent, detect and address unacceptable behaviour and MSF staff should deploy the means to inform its patients and direct beneficiaries on the behavioural commitments stated below.

Within MSF, all members of staff (employees, including staff on international assignment, volunteers, daily workers) and operational partners (including consultants and guests) understand and adhere to the commitments below, incorporate them into their professional and personal conduct, and abide by them. Should this not be the case, MSF offers channels for reporting at every level of the organisation 
and any non-compliance will entail due consequences.

These Behavioural Commitments are considered as a minimum behavioural standard; more specific rules may apply to MSF staff members depending on the context in which they work and their area of activity. 

Behavioural Commitments

  1. MSF staff members and operational partners shall behave respectfully and not discriminate against patients, colleagues or members of the local community on the basis of their race, opinions, lifestyle, gender, sexual orientation, socio-economic background, origin, religion or beliefs and other markers of identity;
     
  2. MSF staff members and operational partners shall not abuse anyone physically (i.e. physical violence, sexual aggression or other forms of physical abuse) or psychologically (e.g. bullying, abuse of power, harassment, discrimination or favouritism);
     
  3. MSF staff members and operational partners shall not accept, under any circumstances, behaviour that exploits the vulnerability of others, in the broadest possible sense (sexual, economic, social, etc.). This includes exchange of goods, benefits or services for acts of a sexual nature, including the use of sex workers’ services while on assignment;
     
  4. MSF staff members and operational partners shall not accept child abuse, exploitation and violence and not engage in sexual relations with children1;
     
  5. MSF staff members and operational partners shall not take advantage of their position for personal gain. Each member shall use MSF resources (including premises, goods, money, reputation, image, etc.) with respect and care and in the interests of the organisation and the communities it seeks to assist.
     

  • المادة 1 من اتفاقية الأمم المتحدة لحقوق الطفل، التي اعتمدت وعرضت للتوقيع والتصديق والانضمام بموجب قرار الجمعية العامة 44/25 المؤرخ 20 تشرين الثاني/نوفمبر 1989، ودخلت حيز النفاذ في 2 سبتمبر/أيلول 1990، وفقا للمادة 1: "لأغراض هذه الاتفاقية، يعنى الطفل كل إنسان لم يتجاوز الثامنة عشرة، ما لم يبلغ سن الرشد قبل ذلك بموجب القانون المنطبق عليه".

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All MSF staff are expected to abide by MSF's Behavioural Commitments
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How we work

How we deliver medical humanitarian assistance

Everywhere we work, the circumstances are unique. Nonetheless, our programmes generally follow a common set of practices designed to make sure our resources and expertise are used to maximum effect.

 

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