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Access to healthcare in vulnerable communities of Anzoátegui

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We believe in openness, honesty and self-reflection as a way to constantly improve our work.

As well as delivering emergency medical aid to those affected by conflict, epidemics, disasters or exclusion from healthcare, we're also involved in medical research and reflection. Evaluation and operational research contribute to better understanding the contexts we work in and the projects we implement. This helps improve the effectiveness and quality of the medical care we deliver, and provides us with the tools to convince others to take action or change their treatment protocols.

MSF Research and reflection centres

Each MSF Operational Centre has its own Research and Reflection Centre. The purpose of these centres is to inspire debate and critical reflection on field practices and public positions, to improve the way our projects are implemented in the field and to participate in critical reflection on humanitarian and medical action. The centres also aim to give humanitarian workers the means to reflect on their own practices and challenges.

Lessons learned are then fed back into our operations, while at the same time giving visibility to practical and operational constraints in humanitarian practice.

MSF Evaluation Units

Formal evaluation processes are an integral part of our work. We actively seek transparency and accountability to improve the relevance, effectiveness and quality of our interventions.

Evaluations are a tool for assessing the potential and limitations of medical humanitarian action, thereby enhancing the effectiveness of our work. Through in-depth analysis and tested methodologies, evaluations may help explain why some activities are successful while others are not, and this information is used to improve approaches and methods applied in our work. Evaluation also provides our governance, donors and beneficiaries with documentation about the use and the results of our work. This way, evaluations contribute to accountability within MSF and beyond.

Evaluation Units have been established in Vienna, Stockholm, and Paris.

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Liberia - Ebola management center in Foya

The Luxembourg Operational Research (LuxOR) unit coordinates field research projects and operational research training, and provides support for documentation activities and routine data collection. Its goal is to improve healthcare delivery and policy by dissemination of research results including conference presentations and publications.

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Viral Load

MSF aims to be a socially responsible employer for our nearly 68,000 employees worldwide, recruiting the best, most committed people to fulfil our social mission. To do so, MSF needs in-depth knowledge of the markets in the countries that we operate in.
The Intersectional Benchmarking Unit collects and analyses data about local labour markets in all locations where MSF employs people. We provide both regular and special-focus market intelligence. Our analysis contributes to informed decision-making in various technical platforms and departments.
The surveys cover

  • prevalent local wages and social benefits
  • socio-economic context and labour market practice
  • household expenditure and living wage assessment
  • market response to economic turmoil
  • analysis of regulatory compliance

The Benchmarking Unit is hosted by MSF Norway. Visit the site for more information, including on how to work for us.

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Cliniques mobiles de Bambari