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A mother holds her baby –affected by malaria - while an MSF medical team member attends to them. Between May and September, malaria is one of the main morbidities for refugees and the host community in the Tigray Region of Ethiopia.
A mother holds her baby while an MSF medical team member attends to them.
© Gabriele François Casini/MSF

Fighting stigma and providing mental health to Eritrean refugees

A mother holds her baby while an MSF medical team member attends to them.
© Gabriele François Casini/MSF
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Ephraim is in one of the small counselling rooms of the MSF mental health centre in Hitsats refugee camp, in northern Ethiopia. Being able to tell his story in detail, while remaining emotionally stable is an important step in his therapeutic process.

“I was studying in ninth grade and I knew that I had to do military service soon. For some people it never ends and while you are in the military they pay you almost nothing,” he says. “For me it was clear that I did not have a future, not a future where I could freely choose what to do and be, and where I could provide for my family. So I decided to leave, like many other Eritreans.” 

Now, 17 years old Ephraim was only a child of 14 when he first left Eritrea.

Reasons to flee

Each month, approximately 5,000 people flee Eritrea and many of them are teenagers just like Ephraim. The mandatory indefinite military service imposed on all Eritreans by an oppressive regime that deprives them of basic human rights is a major push factor for those who flee the country.

For those who stay, the ‘choice’ is not without cost: arbitrary detention, violence and intimidation are known to be used against those who do not conform to the system .

Ephraim has had his fair share of abuse and detention, both in Eritrea and while on the search for a better life. At one point in his journey, he was caught in Sudan while attempting to reach Libya. With very little food and water, the 13-day long trip across the desert almost killed him. He was beaten and jailed for several weeks before being sent back to Eritrea where he was imprisoned again. 

“The prison in Eritrea was like a hole in the ground, with no windows and no lights. There were more than 80 people in the room with me. We didn’t have enough space to lie down so we spent every night sitting and taking turns to sleep.”  

His mother managed to have him released and Ephraim tried to leave the country again. 

“The soldiers caught me at the border, beat me up badly and sent me back to prison”, Ephraim says. “The injuries from the beating were getting worse. I started coughing and I couldn’t sleep because the floor was too hard and painful. I did not receive any medical help until things became pretty bad. At that point I was sent to the hospital. I was treated and sent back to the prison.” 

Finally, on his third attempt, Ephraim managed to reach the refugee camps in northern Ethiopia. 

Afu, 49 years old, and her son  Ephraim, 17 years old. Both are from Eritrea and are part of MSF's mental health program for refugees in the Tigray region.

Ephraim

"I left Eritrea in 2015, three years ago. The living conditions were very difficult. We had a shop but we could not make enough money for food and rent. I was studying in 9th grade and I knew that I had to do military service soon. In Eritrea everyone does military service as part of their education. You only get a passport when you complete your military service but you never know when that will happen. For some people it never ends and while you are in the military they pay you almost nothing. For me it was clear that I did not have a future, not a future where I could freely choose what to do and be and where I could provide for my family. So I decided to leave, like many other Eritreans.

The first time I left Eritrea, I arrived to a refugee camp in Ethiopia but I stayed only one night. I immediately went to Sudan with the help of smugglers. They took us to Khartoum, where they left us on our own.  I stayed there for three moths before trying to reach Libya. The trip across the desert was 13 days long.  We were traveling in 5 lorries carrying around 120 people each, many from Eritrea but also from Sudan, Somalia, Ethiopia and Syria. The one I was traveling in had 124 people. All of us were really hungry and thirsty. Each morning we received 1 cookie. In the evening they gave us a mix of water and some powder. It was not enough to satisfy us, especially in the heat of the desert. I quickly became very weak, to the point that the smugglers thought I was dead. They were about to abandon me right there in the desert when one of the people I was traveling with and that knew me a little realised that I was still breathing. He put me on his shoulders and carried me back to the truck. Some other people were not so lucky. I still remember this woman that died and was just thrown out of the truck, abandoned in the desert. 

After 7 days we stopped. We stayed there waiting for supplies for 3 days. But then the Sudanese police arrived and started fighting the smugglers. The smugglers ran away and some of our trucks were damaged in the shooting. The police took us but kept us there for another 3 days, until they were able to arrange transportation for us. Luckily they gave us food and water and I started feeling better. When transportation arrived, they took us to a prison not too far away from there, separating men from women and children. (The name of the prison is Dungula). They kept us there for 2-3 weeks, I can’t remember exactly. Then they separated the teenagers from the adults and took us to different places. I ended up with some other kids in a prison in Khartoum. After three weeks we received the visit of representatives from the Eritrean embassy. They brought food for us, registered our names and promised to have us released.

The prison was so crowded. We were over 1000 people from different countries, kept all in the same big room. There was only 1 toilet for all of us and we were sleeping on the floor, with no space to move at all. The conditions were so bad that we all decided to protest and we started a riot. As a consequence, the guards beat us up. I was hit in the head with a shovel. After the riot I didn’t receive any treatment at all. I had a big cut on the side of my head that left a scar. After another 3 weeks, the Eritrean embassy staff came back but they pretend not to notice the dried blood in my hair and on my face. They put us in a car and told us that we were going to Shagarab (Eritrean refugee camp in Sudan). That wasn’t true. They took us back to Eritrea, to another prison. 

This one was basically a hole in the ground, with no windows and no lights. There were more than 80 people in the room with me. We didn’t have enough space to lie down so we spent every night sitting and taking turns to sleep. We stayed there only for one week. Then they divided us in 2 groups. One was sent to military training. The other one to military prison (Hashfarai prison). I was in the second one. I was kept there for one month and three weeks. During that time I started becoming sick. I was feeling very stressed, I started having nightmares all the time, I stopped eating, I isolated myself, stopped talking and doing anything at all. This is when they called my mother and told her that they would release me if she guaranteed that I would not try to leave the country again. If I did, she would have had to pay 50.000 Nakfa to the government (currently over 2.800 euro). 

When my mother realised that I was not doing well she took me to the holy water for seven days (the traditional remedy for mental health conditions). My symptoms persisted. The only thing I could think about was how to escape again. After 2 weeks with my mother, I tried to cross into Ethiopia again. The soldiers caught me at the border, beat me up badly and sent me back to prison. My mother was informed immediately and for three weeks she begged the soldiers to release me. She told them that I was just a kid and I didn’t deserve that treatment. They replied that if I was a kid I would stay at home, not try to leave the country. While in prison, the injuries from the beating were getting worse. I started coughing and I couldn’t sleep because the floor was too hard and painful. I did not receive any medical help until things became pretty bad. At that point I was sent to the hospital. I was treated and sent back to the prison. 

Another month passed before I was released. My father, who is in the military, had been begging for my release together with the priest and community leaders from our area. My family paid the 50.000 Nakfa and I was sent home. They had to promise to pay again in case I tried to flee the country another time. Every month I had to go to the military base and sign to confirm that I still was in Eritrea. I did that for 3 months but then I tried escaping again with three friends of mine who also wanted to leave the country. We made it to Ethiopia at 3 in the morning of November 19, 2016. The soldiers guarding the border tried to shoot us but they missed. Once I reached Ethiopia, I stayed in the Endabuguna reception centre for 3 weeks before being sent to Hitsats camp. My friends were sent to other camps. My mother decided to leave Eritrea as well. 5 months later we were reunited in Hitsats.

Up until recently I still had nightmares. I couldn’t sleep and I was feeling angry all the time. My mother came with 3 of my brothers and my 3 nephews, 1 girl and 2 boys. They are my sister’s children. Now she is in Germany and she has applied for family reunification, so that they can follow her there. It made me happy to be with all of them, but my nightmares and anger did not disappear. Then, one day, my mother took me to the MSF health centre where I started being supported by a counsellor. Now I am doing much better. I am not angry anymore and the nightmares are gone. I do not see people shooting at me anymore. My level of stress has also gone down. In the camp there is not much to do. I would really like to go back to school and create a future for myself. In Eritrea there was no future and here in the camp is a bit the same. I hope that we will go to a place where I can have the freedom of choosing what to do with my life."

Afu, mother of Ephraim

"After Ephraim, his brother and his sister left Eritrea, the authorities started harassing me and the rest of the family. Life was already very difficult before, but then it became too much. That’s why I took my other children and my grandchildren to Ethiopia with me. My husband is a soldier and was closely controlled by the military because they knew that some of our children had left the country. He couldn’t come with us. He is still in Eritrea, under constant surveillance. Some of my relatives told me that now he is sick. I also haven’t heard from my eldest son in a long time. He escaped Eritrea before Ephraim but after he reached Libya I lost all traces. I haven’t heard from him in 3 years. 

We escaped at night. We didn’t encounter any soldier but I had my children and grandchildren sleep on trees because I was afraid wild animals would attack us. I was so happy when I met Ephraim. Seeing him alive and well was filled me up with joy.

Life in the camp is difficult. We have little food Last year, 61 of the around 300 shelters in the area of the camp where we live had their roofs blown away by the wind. Many people were injured and we are still afraid that that will happen again. People are scared of the strong wind. And still we are better off here than in Eritrea. Now I am applying for relocation through the legal channels. I don’t want my children to go through that terrible journey but I am afraid that they will try anyway. I am so worried that they will. I want them to be safe and have a good life."
Afu, 49 years old, and her son Ephraim, 17 years old. Both are from Eritrea and are part of MSF's mental health program for refugees in the Tigray region. 
© Gabriele François Casini/MSF

Consequences on mental health

Despite the extreme challenges, Ephraim’s story is not unique. Many other Eritreans have gone through similar ordeals. While experiences like these can surely cause physical problems, the mental health consequences are far more complex to identify and treat, and their impact can be devastating.

In an effort to offer Eritrean refugees comprehensive health care, in 2015 MSF started a mental health project for the people in Hitsats and Shimelba refugee camps. With around 2,300 new monthly arrivals, refugee camps in northern Ethiopia are one of the first destinations for Eritreans leaving their country. Robel Araya, MSF Mental Health Supervisor in Hitsats camp, is very familiar with the situation faced by Eritrean refugees.

“Most of the people that we see in the camps have been through traumatising experiences. Leaving Eritrea is dangerous and some of them have made several attempts before succeeding”, Robel says. “Many develop depression, anxiety and post-traumatic stress disorder linked to torture, violence and abuse. These conditions have a very negative effect on their lives. Our mental health services can help them get back on their feet.”

The prison in Eritrea was like a hole in the ground, with no windows and no lights. There were more than 80 people in the room with me. We didn’t have enough space to lie down so we spent every night sitting and taking turns to sleep.

MSF offers counselling, inpatient and outpatient psychiatric care and a wide range of therapeutic activities, including therapeutic discussions and psycho-education, where patients can discuss what they are going through and receive detailed information about their conditions and how to overcome them. Realising that other people are experiencing similar problems helps them feel less isolated.

As is the case for the majority of humanitarian settings, children are one of the most vulnerable groups.

“Around 40 per cent of the camp population is aged under 18. Half of them are travelling alone or have been separated from their families”, Robel says. “Their situation is very delicate. They tend to suffer from separation anxiety and in some cases, they had difficult or confusing early sexual experiences. Here we have activities specifically designed for them, like sport, drawing and theatre sessions, as well as specialised counselling.”

The MSF mental health team in Hitsats camp – composed of supervisors, counsellors and incentive workers – meets weekly to discuss the main challenges and issues that they encounter throughout their work with refugees and the host community.
Healthcare in Tigray, Ethiopia.
Gabriele François Casini/MSF

The population in the camps is very transient. It is estimated that around 80 per cent of Eritrean refugees will continue onwards through Sudan and towards Libya along the Central Mediterranean route within 12 months of their arrival in the Ethiopian refugee camps. 

The harsh living conditions in the camps, the lack of future perspectives, the desire to reunite with family members in other countries and the young average age seem to greatly contribute to these secondary movements.

“Our outreach activities in the community need to be constant because the population is always changing”, Robel says. “The few who stay for the long term do so because they do not have the money to move further. We also see people who tried to leave but were caught in Sudan or Libya, where they have seen and experienced horrible things, and were sent back to Ethiopia even more traumatised than before.” 

Challenges in providing care

One of the main challenges is convincing people to seek support. The fear of being labelled as ‘weak’ or ‘crazy’ by the community prevents many from coming forward. 

“At first we encountered a lot of difficulties talking about mental health with refugees. So we decided to hire Community Mental Health Workers (CMHW’s) from the refugee community to provide door-to-door culturally appropriate awareness raising, education and de-stigmatisation of mental health” Robel says.

Every day, the CMHWs go from shelter to shelter and explain in detail how mental health issues manifest themselves, that treatment is available and why it is important to seek help. These sessions usually involve a whole family at one time, and in their native language.

“Now we have a team of 26 very motivated CMHWs. It helps that many of them are our former patients and have experienced first-hand the benefits of counselling and treatment”, Robel explains. “Being Eritrean, they know how to properly address the topic with the rest of the camp’s population. Their commitment comes from wanting to help their community.” 

SimonThe name was changed at the request of the interviewee to protect his identity. is one of MSF’s CMHWs in Hitsats camp. Like the other members of the team, he is an Eritrean refugee and a former patient.

“When I first arrived in the camp, I was not doing well. I was constantly reliving all the things that I experienced when first trying to cross the border, and while in jail, like the shooting, the torture and the abuse”, he says. “The counselling really helped me get my life back together and I realised that this is something I could help other people with.”

“Working as a social worker in the MSF mental health programme here in Hitsats camp is the only thing that gives me stability and motivation. Having a purpose has helped me not to think too much about further movements and the fact that I miss my family, my friends and my home”, Simon says. “A lot of people here suffer from trauma and mental health problems. When I see that they get better because of the support I provide through my work, I feel like staying here is worth it. Even if I didn’t manage to become a nurse like I was dreaming when in Eritrea, I am still able to help people and this makes me very happy.”

The MSF mental health team in Hitsats camp – composed of supervisors, counsellors and incentive workers – meets weekly to discuss the main challenges and issues that they encounter throughout their work with refugees and the host community.
The MSF mental health team in Hitsats camp composed of supervisors, counsellors and incentive workers.refugees and the host community.
Gabriele François Casini/MSF

Hitsats and Shimelba refugee camps host around 10,000 and 6,000 people, respectively. MSF provides around 2,800 individual counselling sessions and 3,600 psychiatric consultations per year in the camps. In addition to the mental health programme, MSF offers primary and secondary healthcare services, including a 24/7 inpatient care in Hitsats refugee camp in partnership with the Ethiopian Administration for Refugee & Returnee Affairs (ARRA), and ambulance referral services for emergency patients to the nearby Shire hospital. Reproductive health awareness and HIV prevention are also provided at community level.