Supply Chain Program Management Officer

Title: Supply Chain Program[1] Management Officer

Location: Amsterdam[2]

Contract: 100% position, 1 year renewable contract

Starting date: June 2017

Reporting to: Executive Supply Chain Secretary

Deadline for applications: 24 April 2017

MSF INTERNATIONAL

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of origins, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 21 sections, 24 associations and other offices together.  MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested. MSF International also provides administrative support to the MSF Access Campaign.

POSITION BACKGROUND

MSF consists out of 5 Operational Centres (OCs) and 3 European Supply Centres (ESCs) represented in the Executive Supply Chain Committee, the governance body for Supply Chain Management matters in MSF.

In the Supply Chain domain there are several inter-OC and -ESC projects/activities as well as OC/ESC specific improvement dossiers. This number is growing due to the necessity and need to increase the Supply Chain capacity & performance and the cooperation between the MSF entities.

See MSF’s Supply Chain animation video in order to understand the history, current setup and priority agenda:

English version / French version

The Executive Supply Chain Committee (ESCC) decided to create the post of Supply Chain Program Management Officer in order to connect all MSF’s supply initiatives and projects, to keep overview of all possible interactions, overlaps and conflicts and to maintain consistent and comprehensive communication within the Supply Chain environment as well as with other stakeholder groups in the MSF movement.

PLACE IN THE ORGANISATION

The Supply Chain Program Management Officer:

  • Reports hierarchically to the Executive Supply Chain Secretary (ESCS),
  • Works closely with all supply chain related platforms and projects,
  • Interacts with other cross functional stakeholders and stakeholders groups within the MSF movement (Operations, Medical, Pharmacy, Logistics, IT and Finance).

OBJECTIVES OF THE POSITION

In general a Program/Project Management Office is dealing with:

  • Governance: ensuring that decisions are taken by the right people, based on the right information. The governance role can also include developing project and programme structures and ensuring accountability.
  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making.
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned, templates and best practice.
  • Delivery support: making it easy for project teams to do their jobs by reducing bureaucracy, providing training, mentoring and quality assurance.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

In our situation the post of Supply Chain Program Management Officer is to connect all MSF’s supply initiatives and projects, to keep overview of all possible interactions, overlaps and conflicts and to maintain consistent and comprehensive communication within the Supply Chain environment as well as with other stakeholder groups in the MSF movement.

Specific Objectives

  • To create and maintain overview of all supply chain improvement projects, subprojects and activities in order to prevent conflicting planning agendas, implementation bottlenecks and duplications of effort.
  • To advice, support and facilitate other project managers and project staff managing and running their projects.
  • To manage sub-projects and to coordinate activities derived from the supply chain improvement areas.
  • To compile, edit and disseminate Supply Chain planning, milestones and progress information within the MSF Supply Chain network as well as within other stakeholder groups.

Expected Benefits

  • Visibility of all international as well as OC/ESC specific projects, subprojects and activities.
  • Control over conflicting priorities, costs, planning agendas, implementation bottlenecks, and duplications of effort.
  • Capacity to manage smaller SC projects and activities that do not need full time dedicated project management.
  • Increase impact of project through consistent, coherent and integrated information within the MSF Supply Chain network as well as within other stakeholder groups.

MAIN RESPONSIBILITIES

The Supply Chain Program Management Officer is responsible for:

  • Keeping an overview of all international as well as OC/ESC specific projects and subprojects,
  • Preventing and signaling conflicting priorities, planning agendas, implementation bottlenecks, and duplications of effort,
  • When requested managing smaller supply chain projects and activities that do not need full time dedicated project management.
  • Facilitating the organisation of supply chain working groups and platforms gathered around certain agendas, projects and subprojects.
  • Developing a set of milestone and progress dashboards to communicate within the supply chain environment as well as with cross functional stakeholders concerning the status of the supply chain program portfolio,
  • Informing the supply chain environment as well as the cross functional stakeholders concerning the rational, business cases, stakeholder involvement, planning, risk management and resources allocation related to all international supply chain improvements projects and subprojects,
  • Maintaining control on the cost related to all international supply chain improvements projects and subprojects.

PROFILE REQUIREMENTS

Education:

  • Bachelor/masters level in Business Administration or Supply Chain Management.

Experience:

  • 3+ years of relevant experience in project management in a supply chain environment.
  • Direct work experience in project management capacity including planning, risk management, cost control and change management.
  • Having a Humanitarian and/or MSF experience and knowledge is an advantage.

Knowledge and Skills:

  • Strong interpersonal, organizational and project management skills.
  • Excellent communication and negotiation skills.
  • Ability to work in a cross-cultural and cross-functional environment.
  • Understanding of international complex supply chain management.
  • Demonstrated excellent problem-solving abilities.
  • Drive for change, improvement and innovation.
  • Ability to work effectively under pressure, displaying sound initiative and judgment.
  • Knowledge of project management methodologies (such as Prince2) and tools (such as MS Project) is a plus.

Languages:

  • Fluently spoken and written English.
  • Good command of French is an advantage.

Starting date: June 2017

Contract: Full time, 1 year contract, renewable

Location: One of the locations where the Operational Sections and/or European Supply Centres are based (Amsterdam, Barcelona, Bordeaux, Brussels, Geneva, Paris).

Deadline for applications: 24 April 2017

Please submit all applications only by email to: IO-recruitment.gva@msf.org stating Supply Chain Program Management Officer” in the title.

Please submit only one file containing your CV and cover letter and name the file with your last name only.

Only short-listed candidates will be contacted.


[1] Program in the sense of a portfolio of projects.

[2] Amsterdam is the preferred location although one of the other locations where the Operational Sections and/or European Supply Centres are based (Barcelona, Bordeaux, Brussels, Geneva, Paris) could be considered depending on the profile of the candidate.