International Communications Project Manager - Geneva

Title: International Communications Project Manager
Location: Geneva
Contract: Full time position. Long term with a minimum commitment of 3 years.
Reporting to: International Communications Coordinator
MSF experience: Prior MSF experience required


Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 21 sections, 24 associations and other offices together. Based in Geneva, MSF International provides coordination, information and support to the MSF movement, and implements international projects and initiatives as requested.


MSF has an ambitious vision over the coming years to expand and strengthen MSF field based communications and optimise the strategic use of our resources and production capacities in order to maximise the timeliness and relevance of our external communications and avoid gaps and duplication in our production.  This new position will be a key stone in shaping these goals.

The International Communications Project Manager position has been created to coordinate strategically MSF communications resources and tools, particularly in support of our field based communications. This includes using multidisciplinary communications expertise and talent present in MSF movement in an optimised way; mobilising support from MSF sections to meet our field based communication needs;  providing analysis on the use and efficacy of communications tools; and supporting the drive and implementation of prioritised communications projects / dossiers managed by the International Office (IO) communications team as defined by the Directors of communications of the operational centres.

The International Communications Project Manager has four main areas of work:

  1. Overview and mapping of communications resources in the movement to help the strategic coordination of resources in support of MSF field communications
  2. Monitoring and analysing the output (via List_Press), and impact of communications tools within the MSF movement and externally
  3. Daily management of the IO communication team, giving guidance to team members
  4.  Drive forward and ensure the successful implementation of specific priority projects delegated by the International Communications Coordinator based on priorities defined by the communications coordinators and / or the directors of communication


The International Communications Project Manager reports to the International Communication Coordinator.

He/she is part of the International Office communications team and is based in Geneva, Switzerland.

The International Communications Coordinator works with the MSF operational centres and the larger DirCom network on building MSF communications policies and institutional positioning. The International Communications Coordinator ensures that these policies are also reflected in the overall objectives of the International office communications team and the projects they manage such as, the International activity report, etc.

The International Communications Project Manager supports the International Communications Coordinator with the strategic coordination of communications resources across the movement, where this is needed, in order to help improve our operational and institutional communications. This includes the daily management of the IO communications team.

He/she works closely with the other members of the IO communications team, providing them with daily guidance and follow up support for their work as needed. He/she has regular contact and collaboration with communication staff in MSF sections and in the field.


The International Communications Project Manager helps coordinate MSF communications resources and expertise in the movement to mobilise support for our institutional and operational communications priorities as defined by the ICC with the DirCom5 and CoCo platforms.


  1. Overview and mapping of communications resources in support of MSF field communications
    • Coordinates the emergency communications pool composed of communications officers from MSF offices. This includes keeping the planning of availabilities up to date, making sure there are no gaps on the field.
    • Maps specific multidisciplinary communications expertise available in the MSF movement and coordinates the support for field communications and priority communication as set by operational centers
    • Liaises with MSF offices to coordinate back office support for field communications officers in priority contexts when this is lacking
    • He/she ensures that Communications guidelines and templates are updated and easily available for all operational comms staff in the field and in HQ (guidelines for PRs, interviews, crisis infos, QandAs, crisis comms management checklist, emergency comms tools, and templates for leaflets, public crisis updates, etc.)
    • Provides a repository for operational updates and institutional representation leaflets produced by the field, making them available to other field coms and the larger MSF communications movement
  2. Monitors the output (via List_Press), use and impact of communications tools / initiatives for the MSF movement
    • Oversees and improves the existing data base of all MSF external comms initiatives (what is sent to List_press)
    • Carries out regular quantitative analysis on what we are producing, what tools we are using in the movement and when needed provides an analysis of our production around specific crises
    • When required works with key MSF offices to measure the impact of our production around a specific crisis – in terms of effectiveness of the communications tools produced (PRs, updates ,etc)
    • Provides critical feedback on challenges we face in our production and use of operational comms materials
    • Daily management of the MSF International Office communications team in Geneva and Brussels
  3. Daily management of the members of the International office communications team  giving guidance to  team members;
    • Stimulate coherence and collaboration across the IO communication team, and between team members and the broader communication network of MSF;
    • Provides support in online posting and writing as needed.
    • When needed, also helps provide weekly operational communications updates (CWA).
  4. Manages specific communications dossiers delegated by the International Communications Coordinator in accordance with priorities defined with the Dircom5 and / or Communications coordinators.


Qualifications and work experience

  • Minimum of four years’ experience working in a communication role
  • Skills and previous professional experience of, staff and team management
  • Experience with MSF is a requirement
  • Field experience with MSF is an asset

Specific requirements

  • Genuine interest in, understanding of, and commitment to the humanitarian principles and challenges of MSF
  • Able to work in a multi-cultural environment; ability to recognise, respect, learn from  and integrate cultural differences
  • Able to think strategically in terms of communications needs and set up
  • Ability to understand the needs and constraints of operations
  • Excellent writing and presentation skills
  • Fluent written and spoken English essential, French an asset
  • Outstanding organisational skills with the ability to handle large volumes of work, track multiple projects or activities at any one time
  • Self-driven with the ability to take initiative
  • Able to work successfully under pressure within short deadlines; maintaining appropriate priorities, quality, flexibility, and positivity
  • Strong team player with the ability and interpersonal skills to interact at all levels of MSF
  • Ability to travel to other MSF offices and occasional visits to the field.

Starting date: March 2015
Contract: 100% - long term with a minimum commitment of 3 years
Location: Geneva
Deadline for applications: 20 January 2015

Please submit all applications only by email to: stating “International Communications Project Manager” in the title.

Please submit only one file containing your CV and motivation letter and name the file with your last name only.

Only short-listed candidates will be contacted

Initial interviews will take place in early February