Human Resources Manager

Location: Geneva

Contract: Permanent position - 100% (80% considered)

Starting date: 1 October 2015 or as soon as possible

Application deadline:  4 September 2015



Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 21 sections, 24 associations and other offices together. Based in Geneva, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested. MSF International also provides administrative support to the MSF Access Campaign.


The Human Resources Manager (HRM) is part of the Resources team which comprises a Head of Resources (HoR), a Human Resources Senior Officer (HRSO), a Financial Controller (FC), and an Accountant, all based in Geneva. This team supports the two separate units within MSF International; International Office and Access Campaign.

The Human Resources Manager reports to the Head of Resources of MSF International and the Access Campaign.  The Human Resources Manager will manage the Human Resources Senior Officer (HRSO).

The HRM will liaise with other MSF offices on HR policies, and matters relating to MSF International staff that may be housed and administratively supported by other offices or field projects.

MSF International currently has over 100 employees globally and at any time approximately 20 short term consulting and intern contracts.


The Human Resources Manager will contribute to the long‐term development of the HR function and together with the HRSO will place special focus on staff recruitment, engagement and development whilst ensuring HR support on fundamental HR processes (e.g., HR administration, payroll, reporting).

The HR Manager will:

  • Support line managers in the development of staff
  • Advise the MSF International management team and people managers on HR processes and practices for MSF International as a responsible employer
  • Ensure the application of HR polices and processes
  • Assist the HoR and line managers <sin any necessary HR conflict resolution
  • Develop the MSF International HR database and HR indicators and maintain accuracy  and completeness on a timely basis
  • Directly or indirectly (if delegated) ensure that recruitment is managed properly assisting hiring managers in defining needs, and when necessary participate directly in the selection process
  • Provide back up to the HRSO in HR Administration in co-ordination with the HR Departments of the hosting sections


Training and development

  • Assist HoR in informing / training / coaching line managers in staff management matters (recruitment, objective setting, performance evaluation, and staff development)
  • Together with managers focus on the professional development of staff optimising the use of section training departments and MSF placements or projects that can give learning and development opportunities.
  • Develop a coaching program for management and leadership skills

Planning and Reporting

  • Conduct bi annual review meetings with each line manger to plan and understand future resource needs
  • Working with the Financial Controller, develop and produce HC, FTE and consultant TE  monthly reporting  including key HR indicators on turnover, location, length of service etc.

Recruitment (principle responsibility with HRSO)

  • Continue to develop the MSF International recruitment tools and processes
  • Support MSF International line managers in the recruitment process
  • Agree new or changed job descriptions with hiring managers and HoR, and advise and agree on the posting  of the opening advertisements internally and externally
  • When needed assist the HRSO in the analysis of recruitment with the objective of improving efficiency (candidates, channels, process, performance)
  • When needed help in the pre‐screening of applications
  • When appropriate join interview panels as HR representative

Compliance with HR policies and Employment regulations

  • Ensure appropriate salary quotations for Geneva based staff and review salary quotations for staff hosed in other sections.
  • In co-ordination with MSF HR professionals in hosting sections understand and communicate on the application of the hosting section’s HR policies and relevant employment laws and any changes therein.
  • Assist the HoR  to develop and apply policies in exceptional instances where hosting section policies do not exist or cannot be applied

HR Administration

  • Ensure that the HR Administration works effectively and that appropriate internal processes are in place.
  • Validate monthly payroll for Geneva based staff ensuring is it accurate, complete and timely.
  • Validate year end HR reporting for Geneva based staff (tax, AVS, pension, salary certificates)


  • Directly or indirectly (if delegated) act as HR focal point for MSF International as needed on IO and AC related HR projects.  The current major projects are specifically Symphony, IRPII and absence reporting for Geneva based staff.  Liaise with the HoR and project colleagues as needed.


  • Undertake other ad hoc duties as per requested by the Head of Resources
  • Participate in relevant MSF International and HR International meetings
  • When the core IO & AC priorities above allow, support other International HR Projects together with the International HR Coordinator.



  • Genuine interest in and commitment to the humanitarian principles and challenges of MSF
  •  A minimum of eight (8) years experience in HR management and administration
  • Strong team player with the ability and interpersonal skills to succeed in a geographically dispersed team and interact at all levels within MSF
  • Strong facilitation skills, coupled with a well-developed sense of diplomacy and collaboration
  • High level of accuracy and attention to detail
  • Able to prioritize effectively, meet deadlines and identify and resolve problems in a timely manner
  • Energetic, positive and open approach
  • Strong organisational skills
  • Able to respect complete confidentiality
  • Effective oral and written communication skills
  • Ability to handle and assist in the resolution of conflicts
  • Strong knowledge of employment laws and practices especially Swiss employment law, regulations and practices
  • Fluent written and spoken English and French
  • Good computer skills, including Word,  Excel and Powerpoint
  • Ability to travel from time to time


  • Formal HR qualifications
  • Experience in MSF or another international NGO


Deadline for applications: 4 September 2015

Please submit all applications only by email to: stating “HR Manager” in the title.

Please submit only ONE FILE containing your CV and cover letter and name the file with your last name only.

Only short-listed candidates will be contacted.